Insurance Carrier Claims Contact Directory | First Foundation

Insurance Carrier Claims Contact Directory

How to Report an Insurance Claim:

This directory provides clients with the claims and general contact information for each insurance carrier we work with. Please use the following information to contact your insurance provider for claims or general inquiries.

Agile

  • Claims Phone Number: 1-844-762-2341 (24/7 Claims Service)
  • Claims Email: claims@agileuw.ca

Apollo

Aviva

CHUBB

Forward Insurance

Hagerty

  • Claims Phone Number: 1-855-451-4957

Nordic (Facility Association)

Optimum West

Optiom

Peace Hills

  • Claims Phone Numbers:
    • Edmonton: 1-780-424-3986 or 1-800-272-5614
    • Calgary: 1-403-262-7600 or 1-800-372-9295
    • Emergency Claims: 1-800-272-5614
  • Claims Email: newclaims@phgic.com

Pembridge

  • Claims Phone Numbers:
    • Alberta Claims (8:30 AM - 4:00 PM MST): 1-403-974-8700
    • 24/7 Claims Service: 1-800-661-1577
  • Online Claims Forms:

Portage Mutual

Premier

Sandbox Mutual

  • Claims Phone Number: 1-800-667-3067
  • General Phone Number: 1-800-667-3067
  • Online Payment Portal: Make a Payment or Claim

SGI Canada

Travelers Canada

Alberta Ombudsman

  • Main Phone Number: 1-888-455-2756
  • Email: info@ombudsman.ab.ca
  • Online Complaint Form: Submit a Complaint
  • Edmonton Office:
    • Phone: 1-780-427-2756
    • Address: 9925 – 109 Street, Suite 700, Edmonton, Alberta T5K 2J8
  • Calgary Office:
    • Phone: 1-403-297-6185
    • Address: 801 – 6 Avenue SW, Suite 2560, Calgary, Alberta T2P 3W2

Please contact your insurance carrier directly using the information provided above for any claims. If you require further assistance, feel free to reach out to us.


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